If you are travelling with Nolitours, Air Canada Vacations or Transat Holidays - your edocs will be emailed to our agency 21 - 28 days prior to departure we will then forward them to the email address we have on file - if you do not receive them within 21 days prior to departure please contact an agent at 1-866-403-9622 and they will be happy to assist you
For all other companies please follow the link below - please note that edocs will only be available 21 days prior to departure except for West Jet which will be available immediately
Depending on your departure city you may be able to do a web check in 24 hours prior to departure - please note that some companies allow for free seat selection at this time - to check to see if you are eligible to do so go to the following link 24 hours prior to departure and follow the instructions if not please be at the airport at least 3 hours prior to departure
Please note that signature/sunwing online check in is only available at the following airports for now: Montreal (YUL) Toronto (YYZ) and Vancouver (YVR)
West jet online check in is available from all departure gates - however you will need the PNR or web kiosk code off of your edocs (if you cannot locate this please call 1-866-403-9622 and an agent will assist you) When you web check in you will also be able to do a free regular seat selection and you will also have the option of printing your boarding pass or using an electronic boarding pass.
Air Canada online check in is also available from all departure gates - they also offer you the electronic boarding pass option
Nolitours , Transat Holidays and TMR use Air Transat for most of their packages – if your flight number begins with a TS it is an Air Transat flight and you can use this link for web check in from most departure cities – if your flight number begins with C then it is a Canjet flight
*****There are currently no online check in for Canjet, Thomas Cook or Cubana and some of the above are limited so please remember to be at the airport at least 3 hours prior to departure you may also want to consider pre booking your seats (see links below)*****
It is always advisable to check your flight status 24 hours prior to departure this can be done at the following link or phone number:
1-877-TRANSAT (872-6728)
1-877-295-4011
Here are some links to the different airlines and providers - you will find information such as baggage allowance, seat selection, duty free information etc....
Sunwing Baggage: http://www.flysunwing.com/travelinfo/baggageinfo.asp
Signature Before You Go:
West Jet Travel Info: http://www.westjet.com/guest/en/travel/basics/baggage/index.shtml
Air Transat : http://www.airtransat.ca/en/Info/baggage.aspx?ExitID=23&ContentType=voyageur
Air Canada: http://www.aircanadavacations.com/en/customer_support
Canjet : http://www.canjet.com/en/home/travel-tools/travel-policies/baggage.aspx
Thomas Cook: http://www.flyjazz.ca/en/home/thomascookcanada/baggage.aspx
Hand luggage: One piece is allowed, which must be labelled and must weigh less than 5kg. It should be no bigger than 115cm.
Checked baggage: One piece is permitted, weighing no more than 20kg in tourist class and 30kg in tropical class. The free baggage allowance includes both hand luggage and checked bags.
Excess: Usually, you will be charged 1.5 percent of your fare for every kg of your excess baggage but it varies by destination.
