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Why should you choose Suntime Vacations as your travel consultants?

There are 5 main reasons for making this choice:

  1. We provide the best options for the best prices that we can find for you. This can include dates, quality or location of accommodation or stateroom, cancellation policy, recreational amenities, the ease of doing business, etc. It may not just be the price. We understand that every customer has different needs. We assess these needs and then suggest the best options tailored to each individual(s).
  2. Saving money is also not just about price. It is more about value. If the hotel was not the right location, if the cruise line (or airline) was not the right cruise line, if the golf course was not the right golf course…it does not matter how much you saved.  You will not come back to us. You can save a ton of money on your vacation and be miserable. Saving money is important only after you have evaluated the value that our service has provided from the start of the booking process to the time that you have returned to your home. After the vacation is over, all that remains are your memories of that vacation. Our goal is to ensure that those memories are valuable to you.
  3. The key to your enjoyment is our knowledge of our products. Our ongoing product training is provided by Vacation.com and also from all of our suppliers. Most of the vacation packages that we suggest to our customers are places that we have already visited. We know what we suggest, we have been there.
  4. Your safety and security is our top priority. We visit as many properities that we can so that we know the do's and don'ts. We moniter alerts from Canadian servicies (Canadian Border Services, Canada Health services, etc). We try to provide the most updated information about the foriegn destinations that we suggest to our customers. We know the culture, we lived in the Caribbean for 18 years.
  5. We save you time in every aspect of your vacation. We spend the time and effort visiting and researching our vacation destinations. This eliminatets your need to spend hours looking for the right vacation for you and your family.

Booking a vacation with us provides these key elements of our service:

  • Best value
  • Great prices
  • Excellent product knowledge
  • Safety and security
  • Time saving service.

 

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Your needs and excellent service is the focus of our efforts. Try us out and we will find you the most exciting vacation at the best prices. We are a small business so you are valued and your satisfaction is important to us. Our expertise is in all-inclusive vacation packages to Mexico and the Caribbean. We lived there for 18 years and we know the culture. We use this knowledge and understanding to help us provide the very best service to you.

Office Hours
Our site is always open.

Telephone
Customer Service:      1 866 403 9622
Our agents are always available to you

E-mail
Pricing Inquiries:        

Suntime Vacations

Airdrie, AB T4B 3C3

 

 

Privacy Policy

 

This Privacy Policy governs the manner in which Suntime Vacations Inc collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.stimevacations.ca website ("Site"). This privacy policy applies to the Site and all products and services offered by Suntime Vacations Inc.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Suntime Vacations Inc collects and uses Users personal information for the following purposes:

  • - To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • - To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • - To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • - To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • - To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • - To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Changes to this privacy policy

Suntime Vacations Inc has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Suntime Vacations Inc
http://www.stimevacations.ca
203 - 304 Main Street box 279 Airdrie AB T4B 3C3
403-567-1963
info@stimevacations.ca

This document was last updated on April 16, 2012
 

Privacy policy created by Generate Privacy Policy